Privacy Policy

About our privacy policy

Unique Voyage cares greatly about your privacy. We exclusively process data that we need for (improving) our services, and carefully handle all information gathered about you and your usage of our services. Your data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the services provided by Unique Voyage. The starting date for the validity of these terms and conditions is October 1st with the publication of a new version the validity of all previous versions is cancelled. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have regarding the personal data you provide us. If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About our data processing

Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.

Webshopsoftware

WooCommerce

We use webhosting and e-mail services provided by WooCommerce. For our webhosting we use the services of Siteground. Personal data gathered with the use of our website and services is shared with Siteground and requires access to these details to offer (technical) support. They will not use this data for any other purposes. Siteground has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data.

Our webshop has been developed using WooCommerce software. We host our webshop on a server under own management. We have taken necessary precautions and security measures when it comes to your personal data such as an SSL-encryption and a strong password policy.

The webhost

For our regular business e-mail, we use the email services of Siteground. This party has implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. Siteground does not have access to our mailbox and we treat our e-mails confidentially.

Payment processors

Mollie

For concluding and processing (part of) our payments in our webshop we use the payment provider Mollie. Mollie processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. Mollie has implemented fitting technical and organisational measures to protect your personal data. Mollie retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. All the aforementioned guarantees in regard to the protection of your personal data are alsoapplicable to any services by Mollie that uses third parties. Mollie does not store your data any longer than the instalments permitted by the appropriate legal grounds.

Transport and logistics

PostNL

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of PostNL. For a successful delivery it is important that we share your name, address and residential details with PostNL. PostNL uses this information with the sole purpose to carry out the agreement of delivery. In case of PostNL hiring subcontractors, they will share said information with these parties.

Purpose of data processing

General purpose of data processing

We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to – not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.

Automatically collected data

Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

Cooperation in tax and criminal investigation

In some cases, we may be obligated by government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases we are forced to comply and assist, but will, based on lawful possibilities, offer objection.

Retention periods

We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.

Your rights

Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we

will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens (AP) if you suspect that we mistreat or misuse your personal data.

Right of inspection

At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.

Right to rectification

At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.

Right to restriction of processing

At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.

Right of transferability

At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.

Right of objection and other rights

At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply.Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.

Cookies

Unique Voyage uses functional, analytical and tracking cookies. A cookie is a tiny text file that is stored in the browser on your computer, tablet or smartphone the first time you visit the website. Unique Voyage uses cookies with purely technical functionality. These ensure that the website is working properly and that your preferences are remembered, for instance. These cookies are also used to be able to optimize the website. We also place cookies that track your browsing so that we can show you tailored content and advertisements. We use the following cookies:

Functional cookies

These cookies ensure that our online shop works properly. For instance, logging in, remembering details so that you do not need to fill them in every time, putting items in your shopping basket and remembering your shopping basket.

Analytical cookies 

We use these cookies to measure and analyze how you use our online shop and what we can change to improve your experience. We measure how many customers visit our website, for instance, and what sections are the most interesting for our visitors. We also use third-party software for this, such as Google Analytics. The statistics and reports cannot be traced back to individuals.

Advertising cookies 

We place advertisements on other websites and in other apps. We collect data from your visit to get a picture of your possible interests in order to ensure these advertisements are geared to your interests as much as possible. These cookies also keep track of what advertisements you have already seen, so that you do not need to see the same banners every time, for instance. When you first visited our website, we informed you about these cookies and asked your consent to place them. You can stop accepting cookies by adjusting your internet browser settings to refuse all cookies. Via your browser settings, you can also delete all information stored earlier. 

Privacy policy changes

At all times we maintain the right to alter our privacy policy. This page however always displays the most recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which we process recently gathered data in regard to your person, then we will notify you of this via e-mail.

Company details

Unique Voyage

Kinderdijkstraat 16-3 

1079GH Amsterdam, the Netherlands

Authorised representative: Michelle Lenkens

KvK number: 75441551

VAT number: NL203142846B01